Regional Chief Relationship Officer: Africa (Strategic operations, Business Development, Product Development – Agricultural and Educational Finance)

Regional Chief Relationship Officer: Africa (Strategic operations, Business Development, Product Development – Agricultural and Educational Finance)
Introduction
Directs, administers, and coordinates the activities of all Business development / Marketing, product development, transformational impact, EduFinance /AgriFinance operations within the African region in support of regional and individual partner’s organizational goals, mission and objectives established by the Chief Executive Officer, Africa.
Responsibilities
• Senior sales executive in charge of all sales activities; supervises AgricFinance, Edufinance and product development projects and personnel involved in these departments for the region.
• Provides leadership to the day-to-day operations of the sales/Business development in implementing partners, while maintaining focus on the region’s transformational impact goals.
• Member of the regional team.
• Work cross functionally to drive strategy and process to define, integrate and embed a Transformational impact mind-set and approach throughout and across: operational plans; policies & procedures; product and services development; Client Service Standards [Code of Conduct] and delivery strategies; and other related staff and client capacity development initiatives necessary for the establishment and maximization of institutions transformational environment and impact performance.
• Develop effective client financial products and services through the most effective delivery mechanisms.
• Reports to the Chief Executive Officer, Africa
• Analyse sales statistics to determine regional/ and countries business growth potential with emphasis on transformational initiatives.
• Establishes performance goals for all CROs, Heads of Transformation, Edufinance, Agrifinance and product development project teams (in conjunction with CEOs, and monitors performance on a continual basis.
• Assist in all hiring, training, performance management, and termination of CROs, heads of transformation, Agri/EduFinance and product development team and managers in Sales and Marketing.
• Develops, or participates with the regional team, CEOs and Senior Staff, in the development of the Strategic Marketing and Transformational Impact Plan for the region/Partners.
• Directs department(s) to achieve objectives established in the Company’s Strategic Plan.
• Coordinates sales operations with all other divisions of the organization.
• Develops and/or maintains and improves business relations with all customers of the Company.
• Assist local CROs to seek out and target new customers and new sales opportunities, initiates action plan to approach and secure new business for the Region.
• Senior responsibility for all Trade Accounts Receivables. Monitors A/R aging on a proactive basis with CROs, coordinates with Credit Manager and Accounts Receivable Manager / Controller.
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• Develop relevant microfinance products and services through the most efficient and impactful delivery methods for the poorest of the economically active families in strategic less-developed countries, with a focus on rural areas;
• Oversee appropriate poverty measurement mechanism (proof of market served such as the PPI Index), client impact and product market research, Transformational impact metrics;
• Ensure the appropriate transformational trainings and financial literacy programs with clients and related staff (working closely with HR on staff training);
• Build the capacity of the Global Network to effectively translate the common Mission, Motivation, Core Values and Triple Bottom Line into day to day practice; to ensure systematic and deliberate effort is invested into holistically transformational environments able to effect whole life impact, connecting all stakeholders to God’s plan and purpose for them – to enable them to come to their God-created full potential.
• Examines current business development process and make necessary changes so the best practices and trends are in place.
• Prepares reports on a weekly and monthly basis relating to overall status of the sales/Business Development, EduFinance/AgriFinance operations and whether or not objectives are being attained.
Supervisory Responsibilities
• Manages related subordinate supervisors and exert effective team building.
• Is responsible for the overall direction, coordination, and evaluation of Business development Operations.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements
• Bachelor's degree in Marketing / Finance field, or ten years related experience and/or training; or equivalent combination of education and experience.
• Minimum of 7+ years progressively responsible Sales and Business Development work experience, with a minimum of 5+ years in a supervisory or management capacity.
• MBA is highly desirable,
• Minimum of 5 years supervisory experience in a sales/project management capacity in the Banking/Finance industry (preferably Agricultural/Educational Financing and adult training methodologies)
• Must have good understanding of mass markets and related systems to drive a growing business;
• Knowledge of regional market highly desirable; strong motivational, innovative, and interpersonal skills;
• Proven leadership ability to influence, develop, and empower employees to achieve objectives with a team approach.


• Is knowledgeable of the principles, practices and legal issues relating to staff supervision and performance management, strategic planning and budget administration.
• Understands concepts, standards and procedures relating to individual and group lending, at they pertain to micro-finance.
• Demonstrated ability to: understand/analyse performance/production data to identify improvement opportunities; manage complex projects that impact OI operations effectively and within time and budget; ensure policies, procedures, risk parameters and guidelines of organization are met; communicate effectively both verbally and in writing.
• Strong Christian faith to lead transformational impact plan for the region.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
• Analytical - Synthesizes complex or diverse information; Uses intuition and experience to complement data; Designs work flows and procedures.
• Visionary Leadership - Displays passion and optimism; Mobilize others to fulfil the firm’s Mission; Provides vision, strategic direction, capacity development and support so as to inspire and equip all stakeholders of the firm
• Organizational Change Management, Integration & Alignment- Develops workable implementation models and plans; Communicates and facilitates change management effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Leadership - Inspires and motivates others to perform well; effectively influences actions and opinions of others.
• Managing People - Develops subordinates' skills and encourages growth; Fosters quality focus in others; Improves processes, products and services.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition.
• Cost Consciousness - Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Values- Be able to impute and carry on organizational mission, vision and culture in the execution of you responsibilities.

Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlist candidates will be contacted