Head of Corporate Banking (managing credit and risk, strengthening brand, marketing plans) – Dar Es Salaam, Tanzania

Head of Corporate Banking (managing credit and risk, strengthening brand, marketing plans) – Dar Es Salaam, Tanzania Introduction The Head of Corporate Banking has primary responsibility for growing and managing the credit portfolio and liabilities through acquisition of qualified customers and management of risk. These will be delivered through the setting of goals and communicating strategy, strengthening the CRM culture including specifically: • Marketing the regional brand and strengthening local competitiveness • Growing the customer base through a culture of service based sales of appropriate products • Delivering superior service to the clients and optimizing regional synergies • Providing staff with quality leadership and direction • Internal operations, risk and process management. Responsibilities • Design and secure approval for the implementation of innovative banking products in line with the Bank's strategic plan and marketing programmes while optimizing sales opportunities through cross-sell and up-sell. • Design and implement proactive market plans by developing and managing of new existing corporate business of the bank that will optimize the banks customer needs and • Provide high quality service to customers, utilising service as a sales opportunity • Data mining to identify sales opportunities and prioritise target customer groups based on local market knowledge and the potential sustainable contribution to the bank. • Manage sales and service to enhance efficiency and effectiveness of the branch channel, direct sales agents and relationship. • Provide high quality of sales and marketing process though the branch channels within the Bank’s niche market and the target customer group. • Proactive follow up of leads to close a sale • Sell a product solution to the customer as opposed to a single product sale • Be informed and knowledgeable on product launches, campaigns and advertising • Generate leads for relationship banking of high value clients • Manage the relationship banking proposition and its delivery to customers • Provide high quality reports on sales and operations within country and group structures • Identify new branch locations, develop a business plan for any new branches, and implement. • Relationship Management on selective high net-worth corporate customers including managing, monitoring, controlling and being responsible for the portfolio handled. Such process to include: o Interviewing high net-worth customers and taking care of their credit needs. o Collecting all credit information from such customers and facilitating completion of all forms required as per Credit Policy. o Preparing a Call Report o Preparing Credit Application and seeking approval o Preparing Letter of offer after approval o After acceptance of Letter of offer, following up on all terms and conditions of approval including perfection of securities, valuation reports, insurances, etc. before the loan is disbursed / facility is established. o Monitoring the relationship from disbursement and attending to all customer needs from the bank o Initiate all credit correspondence to the customers o Initiating credit memoranda for appropriate approval on issues requiring clearances on the relationships managed Human Resources • Liaison with the Regional Human Resources Manager in co–coordinating staff appraisal programmes and overall supervision of staff to ensure that business targets of the Department are achieved; • Prepares and manages Department’s establishment, staff cost, and budgets to ensure that they are within the overall budget. • Identify in liaison with the Regional Human Resources Manager appropriate on the job training and development programmes and to act as internal resources development for staff being supervised; • Any other job as may be delegated or assigned from time to time. Requirements • A master’s degree or Bachelor of Business Administration with a bias in Banking, Marketing or Finance • Job holder must be computer literate • A minimum of 7 years of banking experience 5 years of which in a senior managerial position. • Demonstrated leadership skills with good command of both oral and written English. • Swahili and local dialect will be an added advantage • A structured approach to dealing with complex and variable work environments in an independent manner. • A strong sales culture with the ability to manage sales teams effectively • Ability to balance opposing business requirements. • Ability to balance long term and short term requirements independently • Strong analytical communication and reporting skills • Able to provide advice and cause/effect evaluation to support business decision making • Independent and logical thinker, yet an achiever and implementer • Leads by example • Good at managing large volumes of information and can add value through management reporting • Builds relationships and networks easily • Has a strong service ethic Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information. Note: Only shortlisted candidates will be contacted