Chief Operations Officer (COO) – International Investment Group, Mauritius

CA Global Africa recruitment is currently looking for a highly qualified candidate for the role of Chief Operations Officer for one of its clients. The role is to be based in Mauritius

Overview:

Responsible for operations management with the focus on strategic, tactical and short-term operations management, which means responsibility for the development, design, operations and improvement of systems that create and deliver the business’ products and services. The role reports to the Deputy CEO.

The main purpose of the role and KPI’s:
- Direct day-to-day operations of the business
- Provide financial management, including preparation of an annual budget and monthly tracking
- Overall responsibility for the IT infrastructure, core operational applications and administrative staff involved in delivering core services
- Evaluate technology applications and systems for process improvements and efficiencies
- Develop new systems and processes to meet growth objectives for the business and to improve service to clients
- Achieve corporate goals through the ongoing selection, performance management and development of employees
- Responsible for the measurement and effectiveness of all internal processes
- Participate in strategic planning as a member of the executive management team
- Develop management reports and business intelligence tools needed to track and measure performance of all business lines
- Implement service level agreements with all clients and ensure delivery within agreed service levels.
- Monitor compliance, licensing and errors and omissions coverage
- Oversee all aspects of facilities management
- Negotiate contracts with vendors and manage those relationships
- Forster a success orientated, accountable environment within the Company

The Candidate must have; (be able to)
- CA (SA) or equivalent; CFA, MBA
- A minimum of 20 years experience, of which 6 years should have been spent in a similar role or a similar organization. Experience working in multinational listed companies will receive preference.
- Excellent English communication skills (verbal and written)
- FRENCH proficiency (Prerequisite)
- Perform each essential duty with a high degree of proficiency:
- Ability to manage and motivate a high performing team
- Proven ability to operate independently and exercise significant latitude for independent judgment, discretion and action
- Detailed orientated
- Excellent interpersonal, verbal and written communication skills
- Proven management skills including designing business controls, measuring performance and ensuring accountability that support the overall business objectives and goals
- Good analytical skills, with the ability to access complex situations and use creativity to solve problems
- Ability to prioritise and handle multiple tasks within strict time frames
- Customer service orientated
- Good knowledge of HR and IT
- Good working knowledge of technology and its application for the improvement of process and service delivery

Should you meet all the above requirements please send your CV to Mike at CA Global (mike@caglobalint.com) or visit our website (www.banking-recruitment-jobs.com) for further information.

Note: Only successful candidates will be contacted.