Senior Operations Manager (Microfinance, Operations, Investments) – Johannesburg, South Africa

Senior Operations Manager (Microfinance, Operations, Investments) – Johannesburg, South Africa
Introduction
Overall responsibility for this individual is the management and monitoring of the day-to-day activities and operations of the Group.
The focus will be on strategic, tactical and short-term operational management, which means he/she will be responsible for the design, operation and improvement of the systems that create and deliver the Group’s products & services (personal loans, savings products and insurance policies).
Responsibilities
• Hands on type of person, someone who has at least 5 to 10 years operational experience in a financial services company (i.e. Head of Operations etc.)
• Must have a good understanding of systems and technology, i.e. how to maximise the output with the given system.
• Will need to develop relationships with the Groups IT team, external service providers and outsourced
• Should be able to streamline operations and ensure that they are standardised to assist with new business roll-out (create Standard Operating Procedures).
• Create and implement SOP for collections, operations and product development.
• Team player, must be able to manage and operate within a small team of dedicated professionals.
• Provide “on the job” training to team based primarily in East and Southern Africa
• Assist with the “roll out” of new business in new countries, i.e. premises, people, systems, products etc.
• Work closely with the country CEO’s to provide support for all system related issues, including the day to day transactions, product pricing, collections etc.
• MIS for the Select Group, develop and coordinate relevant reporting for both the country and the Group CEO

Requirements
• Relevant degree
• 5 to 10 years experience in a financial services company (Micro finance would be an advantage)
• Africa experience an advantage
• Hard working with the ability to grow into a COO role
• Must be able to see the bigger picture
• Have the confidence to present his/her ideas to Exco
• Must be in a position to travel into Africa


Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted