Head of IT (IT service delivery, new installations & enhancements, team leader, technology advisor) – Lilongwe, Malawi

Introduction
The Head of IT will act as technology advisor to senior management team and all users. The role is expected to provide leadership and direction in IT service delivery to the organization and effectively manage IT resources in delivering high quality service to all users. The role will manage and supervise new installations, enhancements or changes to IT systems and will also be responsible for building and leading an effective IT team. The role is key in driving successful implementation of strategic objectives of the bank and IT GMO.
Responsibilities
Management of the IT functions
• Develops and implements a business plan, goals, and budget for IT functions and activities that considers the overall corporate objectives, business plan and operational priorities.
• Establishes and sets quality service standards to respond to internal and external clients enquiries, requests, and issues related to IT.
• Sets and takes corrective action against significant deviations from set IT service quality standards.
• Evaluates, monitors, and controls department and staff performance against agreed performance standards and takes corrective action on significant deviations.
• Ensures that IT infrastructure the Head Office and all branches are in compliance with established IT policies, procedures and standards
• Participates in various internal Board or Management Committees as assigned by Senior Management.
• Sets the overall IT objectives, plans and monitors performance against the strategic plan; reports to Executive Management and GMO IT and takes corrective action on significant deviations
• Ensures regular client, supplier and staff satisfaction surveys regarding IT services and takes corrective action.
• Keeps abreast of current developments in microfinance and banking industry
• Remains current with organization’s technology requirements and new developments in the IT industry.
Compliance to Internal Control and Regulatory Policies and Procedures
• Oversees the documentation and application of sound and up to date IT principles and ensures compliance with IT policies , standards and procedure
• In close co-ordination with Heads of the Finance, Operations and Compliance departments, ensures that all Central Bank regulations are adhered to.
IT Disaster Recovery
• Develops and maintains up to date an IT Disaster Recovery Plan
• Documents recovery procedures and security settings for applications for the purposes of disaster recovery and user security.
• Conducts at least 2 IT Disaster recovery tests annually or as required by the Central Bank

Vendor Management
• Abides by Service Level Agreements with IT service providers
• Monitors and guards against breach of IT contracts and agreements for services, hardware and software and ensures timely renewals of contracts
• Co-ordinates and oversees the delivery, installation, setting-up, testing, and implementation of all new software, upgrades or customizations.
• Negotiates terms and conditions for IT services with support from GMO IT Commercial Director.
• Ensures established procurement process is strictly adhered to for purchases of computer services, hardware and software.
IT Systems and Services
• Identifies IT requirements and ensures that all IT functions and activities are fully resourced and budgeted for.
• Accounts for IT expenditure and ensures costs are contained and expenditure is relevant.
• Acts as a consultant to Management and all users in all matters relating to IT, applications system improvements, enhancements or changes by remaining current with organization’s technological requirements and new developments in the industry.
• Provides user support for all IT systems including monitoring and tuning the performance of system and auxiliary equipment, training of users on system applications; trouble-shooting on basic problems related to hardware, software, and auxiliary equipment of stand-alone or networked systems, and contacting contractors and suppliers to resolve the more complex technical problems.
IT Human Resources Management
• Manages the day-to-day IT functions and resolves any arising personality conflicts.
• Performs annual performance review of direct reports ensuring performance appraisals based on SMART objectives for all IT staff.
• Recruits (with input from HR and GMO IT) and maintains an effective IT team.
• Develops and mentors staff to ensure high staff morale and motivation.
• Implements clear and comprehensive organization structure and job descriptions including roles, responsibilities, competency profiles, accountabilities and authorities for all staff.
• Sets, evaluates, monitors and controls staff performance against agreed performance standards.
• Encourages teamwork and the sharing of best practice amongst all staff.
• Holds regular progress reporting and planning meetings with team
Requirements
• Malawian citizens preferred
• IT and/or Business Management-related degree, Master’s degree in relevant Engineering or Business related subject preferred
• At least 5 years working experience and advanced training in IT from small – medium banking or business environment or equivalent combination of education and experience
• Industry certifications e.g. MCSE, CCNE, MDBA, PRINCE2, ITIL preferred



• Wide knowledge of and advanced skills in computer hardware and software programs of diverse functionality. Including but not limited to, communications systems, desktop applications, and network administration programs.
• Knowledge of the General Banking or Financial Services Act, banking laws and regulations, local legal legislation, local employment and labor laws
• Knowledge of the lending, banking, and transformation products policies and procedures
• Knowledge and experience in lending, credit and risk management including pre-loan eligibility requirements, collateral, loan approval processes, repayment terms and incentives, delinquency and default management
• Strong leadership qualities with the ability to set and communicate vision and strategy and ability to manage change.
• A high degree of interpersonal skill leading and working with various levels of the organization.
• Exceptional oral and written communication skills with the ability to communicate clearly and persuasively, interpret documents, understand procedures, write reports and correspondence; speak clearly to third parties and employees.
• Ability to handle difficult people and tense situations with diplomacy and tact; spot potential conflict, bring disagreements into the open, encourage debate and open discussion and orchestrate win-win situations
• Able and willing to solve complex analytical challenges, independently analyze information; and make recommendations based on analysis.
• Ability to consolidate and prepare to a high standard of accuracy local regulatory, statutory and executive management and board reports
• Ability to analyze, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with available methods, procedures, tools, equipment and standards associated with own area of specialization and making correct choices from alternatives
• Self-motivated team player with the ability to adapt and work co-operatively and effectively in different situations and teams to carry out assigned task
• Ability to delegate effectively amongst teams and staff, and show commitment to the long-term development of the team members through coaching, mentoring, and the creation of development opportunities
• Disposition to share IT and MIS knowledge fully and willingly with other employees in the interest of the company
• Commitment to the international network mission, core Christian values the ability to incorporate the mission and values in the work place.
Key Relationships
• Chief Executive Officer
• Chief Information Officer, GMO
• Department Heads
• IT Service Providers
• Regional Director, IT (Africa)

Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted

Compliance Manager: Africa (strategy, policies, training, AML, cost management) – Johannesburg, South Africa

Compliance Manager: Africa (strategy, policies, training, AML, cost management) – Johannesburg, South Africa

Introduction

To co-ordinate, facilitate and manage the compliance function for the Cluster through monitoring, reporting and developing networks, providing advice to minimise regulatory, reputational and compliance risk, and endeavour to avert potential litigations/penalties and ultimately increase shareholder value for the Bank.

Responsibilities

Process Development and Maintenance
• Create and maintain a compliance culture within Africa
• Ensure that the compliance framework is effectively implemented in Africa
• Formulate and implement a Compliance Plan which addresses the compliance risks faced by Africa and is in line with the strategy and business objectives of the Division
• Implement internal Group Risk Deliverables
• Acquire a sound working knowledge of the Africa business and all regulatory requirements, policies and procedures affecting Africa
• Develop and document governance and compliance procedures and processes
• Obtain commitment from management to resolve issues of non-compliance
• Assist subsidiaries with the implementation of Corporate Governance and Business Governance principles.
• Advise, consult and provide effective recommendations to line management on compliance breaches
• Set standard for policies and procedures, review and implementation and adherence
• Report non-compliance to Management and facilitate resolution thereof
• Update and keep of register of non-compliance issues
• Establish effective and efficient ERCOs and Compliance Forums as part of the compliance framework
• Compile and maintain a Compliance Manual and Intranet site
• Set-up and manage ad hoc compliance projects
Customer / Satisfaction
• Provide advisory and training service to the business and subsidiaries with respect to regulatory requirements and internal processes and procedures
• Assist subsidiaries with the implementation of AML requirements and identification of Compliance Risks faced by subsidiaries.
• Management of risk escalation process between subsidiaries.
• Monitor and manage regulatory and reputational exposures within the subsidiaries
• Ensure that the Group Compliance policies are rolled out to the Africa arm and the subsidiaries customise and implement Group Compliance policies within their business
• Obtain relevant feedback via Compliance reports from subsidiaries i.e.o Monthly reports/senior management reports, risk event reports ,Add hoc reports
• Provide independent Compliance reports
• All reporting be of high quality and timeous
• Instil the Compliance culture and quality philosophy

• Formulate and implement a Governance and Compliance Monitoring Plan
• Conduct independent compliance monitoring
• Monitor changes in the regulatory environment
• Develop networks and relationships with all key stakeholders i.e. Senior and Regional Managers / Enterprise Governance and Compliance and Internal Audit
• Participate in Group and Cluster compliance initiatives
• Monitor the effectiveness and adherence to Code of conduct / value journey / quality philosophy / Ethics / complaints process
Cost management and Minimise Regulatory Fines
• Manage and monitor all Compliance related expenditure
• Control Project expenses
• Build and maintain healthy relationships with all stakeholders i.e. Group Compliance, Group Internal Audit, SARB,CISA, FIC, Ombudsman and other banks. (in country regulators)
• Establish mechanisms to avert and/or minimize impact of penalties.
• Effective identification of Governance and Compliance risks areas to enable reduction of risks or potential risks
• Assist in the customisation, implementation and maintenance of the ERMF.
• Ensure accurate, timeous and complete Risk Event or loss reporting and resolution
• Ensure management takes prompt action to rectify or ensure rectification of risk incidents/losses
Operational Leadership / Development
• Assist subsidiaries with Compliance Risk Management
• Create awareness and knowledge on Compliance
• Formulate a Training Plan and implement effective compliance training
• Build a strong compliance team
• Implement Staff Development and Training Plans for Compliance staff members
• Identify and discuss development gaps with individuals
• Conduct performance management meetings with appropriate action implemented and reward/reinforce accordingly.
• Continuous research and self-development to support common goal plus team concept and knowledge sharing at Cluster level.
• Act as custodian of Compliance (knowledge and expertise) for the Division to advise management.
• Identify and address all compliance related HR issues.
• Live and support company values and deep green aspirations
• Lead and manage all people issues promptly and in a professional manner in line with company values.
• Manager all HR issues, promptly and professionally
• Conduct career discussions bi-annually

Requirements
• B-Degree or related Diploma in a Legal or Accounting discipline
• Minimum 3 - 5 years General Banking experience with an additional 2 years Compliance
• CISA Membership and Professional Standard Level 2
• Advanced Diploma in Banking Law
• Post Graduate Diploma in Compliance Management (UJ)

Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted

Head of Risk (strategic, credit, product, operational, regulatory risk) – Dar Es Salaam, Tanzania

Head of Risk (strategic, credit, product, operational, regulatory risk) – Dar Es Salaam, Tanzania
Introduction
The Head of Risk’s main objective is to enhance and integrate the function for Bank-wide Risk Management across the bank; to build capacity and the ability to identify, measure, monitor and control the underlying risks – mainly Strategic, Credit, Liquidity, Interest Rate, Price, Foreign Exchange Rate, Operational, Reputational and Regulatory – that the Bank continues to face.
Risk is the potential that events, expected or unexpected, may have an adverse impact on the Bank’s capital and earnings. The Bank, in its normal course of business takes calculated risks. Initiatives, business growth, new products, improved technology-based services and the global integration of banking give rise to the necessity of measuring, monitoring and minimizing the risks assumed by the Bank.
Risk Management, through the Board Committees, is an independent risk function which seeks to provide assurance to a variety of stakeholders that risks are appropriately managed across product, countries and regions and that the institution's risk is within its stated tolerance levels. The Risk Management function is responsible for providing independent oversight of policies, procedures and standards concerning the measurement, monitoring and control of market risks (both trading and non-trading), trading credit risk and trading operational risk across the company’s portfolios.
Responsibilities
COUNTRY RISK MANAGEMENT
Establish comprehensive Risk Management Programmes that will embed sound risk management. This will ensure:
Active Board and Senior Management Oversight
• Continuous review, monitoring and effective reporting to the Country CEO / Board on the risk profile of the company and individual banks.
• For all risks identified, propose mitigants and recommend to the relevant Board on the new risk parameters to be set up.
• Assist in review of Board Committee papers and Risk management committee papers and attend the following Country level meetings: Risk Management Committee; Board Credit Committee; Board Asset and Liability Committee; and the Board Audit Committee.
Adequate Policies Procedures and Limits
• Standardisation of Risk Management Policies and Procedures and embed risk management processes across the individual banks within the Country.
• Annual review of Risk Management Policies and procedures.
• Assist in formulation and review of new policies and procedures for new Country products, and for guidelines issued by the regulatory authorities.


Adequate Risk Monitoring and Management Information Systems (MIS)
• Coordinate with functional/ branch/ unit heads and catalyze assessment of functional risks within the Country.
• Conduct Country Risk Team meetings and facilitate implementation and review of the action points arising out of the meetings.
• Continuous monitoring of risk assessment matrix for credit, market and operational functions.
• Align Risk management processes with market opportunities
Adequate Internal Controls
• Facilitate integrated risk-based audit.
• Measure risks where needed and suggest mitigants.
Other
• To establish a comprehensive and sound Risk Management culture that will enable management to understand and monitor the risks faced by the bank, to be achieved through active participation in monthly management committee meetings - MCC, ALCO, CACT, ORCO, CFCT,BDMC, HRC.
• To improve monitoring capabilities and enhance overall operational efficiencies within the bank.
CREDIT RISK MANAGEMENT
Credit Assessment
• To participate in the formulation of bank credit policies and lending practices in such areas as large exposures, credit concentration, sectoral exposure, maturity of securities, etc.
• To establish, design and review credit grading systems and establish quality assurance measurements.
• To pursue measures that will improve lending skills and standards – such as staff training.
• Develop a regional data bank on industry analyses / market intelligence and liaise with the Credit Reference Bureaux so as to review and initiate action to enrich and modify the overall credit risk profile of the bank. An update on the risk profile to be submitted to the CEO and the respective Board on a quarterly basis with findings and recommendations on way forward.
Credit Control / Monitoring
• To monitor the prevailing trend and quality of the credit portfolio in the bank, through various management report such as Arrears and NPA Accounts Reports,
• Monitoring of credit risk so as to ascertain the overall health of each asset and overall portfolio and confirm that exposures are in line with the bank’s policy guidelines so as to ensure the quality of the Country’s credit portfolio
• To review HR capacities in relation to credit functions in all the units and in liaison with the Human Resources Department identify training needs and recruitment of staff where necessary.
• To participate in the general management of the Bank and in this regard streamline the credit operations in the Bank through actively participation in re-engineering systems and controls review programmes.
• Oversee implementation of the systems and controls as they relate to credit functions at all branches/banks.
• Ensure that all the Bank's Credit Policy and Procedures are implemented across all banks and branches.
Credit Administration
• Ensure that the process of disbursement and custody of security documentation is in line with Policies and procedures.
Debt Recovery
• The Risk Department will monitor and report through the County Head - Risk and discuss the Credit Risk findings at the Management Credit Risk Committee (MCC). In its monthly meetings, MCC will review the Key Credit Risk Indicators and devise control mechanisms for controlling various Credit Risks in the Bank. The Committee will also recommend suitable mitigants, policies and processes etc. to the Board Credit Committee (BCC) for management of Credit Risk.
OPERATIONAL RISK
• To assist in assessing and implementing effective operational risk management by branches /unit heads.
• Establish adequate safeguards to protect against Operational Risks including Internal fraud, external fraud, employment practices, market manipulation, execution failures through data entry, business disruptions, failed mandatory reporting, negligence.
• The Risk Department will monitor and report the OR findings to the Operational Risk Committee (ORCO). In its monthly meetings, ORCO will review the Key Operating Risk Indicators and devise control mechanisms for controlling various ORs in the Bank. The Committee will also recommend suitable policies etc. to the Board Risk Management Committee (BRMC) for management of Operational Risk.
MARKET RISK
• Identify Market risk factors (equity, interest rate, currency, and commodity) and develop approaches of strategies to address them.
• Monitoring of the ALM risks and review of the Liquidity Ratio, Rate sensitivity gaps, currency-wise gap analysis, net margins, Value at Risk (VaR), trading activities and impact analysis in a worst case scenario to test the Bank’s resilience
• The Risk Department will monitor and report the ALM risk findings to the ALCO. In its monthly meetings, ALCO will review the Key ALM Risk Indicators and devise control mechanisms for controlling various ORs in the Bank. The Committee will also recommend suitable policies etc. to the Board Asset Liability committee (BALCO) for management of ALM Risk.
REPUTATIONAL RISK
• Assess and recommend mitigating measures for reputational and regulatory risks identified to the Cross functional Communication Committee. The committee to discuss and report the issues by way of minutes to the BRMC.

COMPLIANCE & REGULATORY RISK
• Review the quality of reporting on critical functional areas – Credit, Treasury, Operations and ICT – Regulatory reports and external audit reports
• Ascertain the risks through the regulatory reports, external and internal audit, inspection reports and close the risk areas identified.
Requirements
• University graduate. A Banking Qualification would be advantageous.
• Candidate must be computer literate
• A minimum of 10 years banking experience, with at least 5 years in a senior managerial position.
• Demonstrated leadership skills with good command of oral and written knowledge of English.
• A structured approach to dealing with complex and variable work environments in an independent manner.
• Ability to balance opposing business requirements.
• Ability to balance long term and short term requirements independently
• Strong evaluation, communication and reporting skills
• Able to provide advice and cause/effect evaluation to support business decision making
• Independent and logical thinker, yet an achiever and implementer
• Leads by example
• Good at managing large volumes of information and can add value through management reporting

Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted

Legal Officer (contracts, research, qualified attorney) – Johannesburg, South Africa

Legal Officer (contracts, research, qualified attorney) – Johannesburg, South Africa
Introduction
My client, an investment firm focusing on Africa, is looking for a Legal Officer to assist the Legal Manager in their head office in Johannesburg. This candidate will work on a new Southern African fund – thus experience in the setting up of new funds, contracts, conveyancing, loan agreements and suretyship would prove to be a big advantage.
Responsibilities
• Support to the Legal Manager;
• Research (local & foreign law) & draft opinions;
• Assist the Legal Manager to draft submissions to be included in board packs;
• Compliance with various agreements & laws;
• Liaise with investors;
• Draft resolutions;
• Helping to set up fund – drafting contracts, etc

Requirements
Qualifications:
Admitted attorney LLB; (with or without post articles experience. Post articles experience is an advantage).
Experience:
• Experience in law firm; and / or
• Experience in a corporate environment (investment funds, conveyancing);
• Drafting contracts and other professional correspondence;
• Knowledge of loan agreements and suretyships
• Knowledge of securities (bonds & notarial bonds an advantage) / conveyancing process (an advantage).
Competencies:
• Above average business communication skills (English as a first language);
• Results driven;
• Accuracy;
• Manage workloads & deadlines;
• Analytical thinking; professionalism & ethics;
• Word, Excel and PowerPoint
Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted

Head of Corporate Banking (managing credit and risk, strengthening brand, marketing plans) – Dar Es Salaam, Tanzania

Head of Corporate Banking (managing credit and risk, strengthening brand, marketing plans) – Dar Es Salaam, Tanzania
Introduction
The Head of Corporate Banking has primary responsibility for growing and managing the credit portfolio and liabilities through acquisition of qualified customers and management of risk. These will be delivered through the setting of goals and communicating strategy, strengthening the CRM culture including specifically:
• Marketing the regional brand and strengthening local competitiveness
• Growing the customer base through a culture of service based sales of appropriate products
• Delivering superior service to the clients and optimizing regional synergies
• Providing staff with quality leadership and direction
• Internal operations, risk and process management.
Responsibilities
• Design and secure approval for the implementation of innovative banking products in line with the Bank's strategic plan and marketing programmes while optimizing sales opportunities through cross-sell and up-sell.
• Design and implement proactive market plans by developing and managing of new existing corporate business of the bank that will optimize the banks customer needs and
• Provide high quality service to customers, utilising service as a sales opportunity
• Data mining to identify sales opportunities and prioritise target customer groups based on local market knowledge and the potential sustainable contribution to the bank.
• Manage sales and service to enhance efficiency and effectiveness of the branch channel, direct sales agents and relationship.
• Provide high quality of sales and marketing process though the branch channels within the Bank’s niche market and the target customer group.
• Proactive follow up of leads to close a sale
• Sell a product solution to the customer as opposed to a single product sale
• Be informed and knowledgeable on product launches, campaigns and advertising
• Generate leads for relationship banking of high value clients
• Manage the relationship banking proposition and its delivery to customers
• Provide high quality reports on sales and operations within country and group structures
• Identify new branch locations, develop a business plan for any new branches, and implement.
• Relationship Management on selective high net-worth corporate customers including managing, monitoring, controlling and being responsible for the portfolio handled. Such process to include:
o Interviewing high net-worth customers and taking care of their credit needs.
o Collecting all credit information from such customers and facilitating completion of all forms required as per Credit Policy.
o Preparing a Call Report
o Preparing Credit Application and seeking approval
o Preparing Letter of offer after approval


o After acceptance of Letter of offer, following up on all terms and conditions of approval including perfection of securities, valuation reports, insurances, etc. before the loan is disbursed / facility is established.
o Monitoring the relationship from disbursement and attending to all customer needs from the bank
o Initiate all credit correspondence to the customers
o Initiating credit memoranda for appropriate approval on issues requiring clearances on the relationships managed
Human Resources
• Liaison with the Regional Human Resources Manager in co–coordinating staff appraisal programmes and overall supervision of staff to ensure that business targets of the Department are achieved;
• Prepares and manages Department’s establishment, staff cost, and budgets to ensure that they are within the overall budget.
• Identify in liaison with the Regional Human Resources Manager appropriate on the job training and development programmes and to act as internal resources development for staff being supervised;
• Any other job as may be delegated or assigned from time to time.
Requirements
• A master’s degree or Bachelor of Business Administration with a bias in Banking, Marketing or Finance
• Job holder must be computer literate
• A minimum of 7 years of banking experience 5 years of which in a senior managerial position.
• Demonstrated leadership skills with good command of both oral and written English.
• Swahili and local dialect will be an added advantage
• A structured approach to dealing with complex and variable work environments in an independent manner.
• A strong sales culture with the ability to manage sales teams effectively
• Ability to balance opposing business requirements.
• Ability to balance long term and short term requirements independently
• Strong analytical communication and reporting skills
• Able to provide advice and cause/effect evaluation to support business decision making
• Independent and logical thinker, yet an achiever and implementer
• Leads by example
• Good at managing large volumes of information and can add value through management reporting
• Builds relationships and networks easily
• Has a strong service ethic

Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted

Financial Director (financial, fiscal, statutory, budgets, procurement) – Kisumu, Kenya

Financial Director (financial, fiscal, statutory, budgets, procurement) – Kisumu, Kenya
Introduction
The Financial Director’s role reports directly to the Managing Director in the provision of financial, fiscal, statutory, budgeting, operational, procurement and related services. The incumbent of this role is responsible for the effective and efficient financial, business & operational management of the company.
Responsibilities
Presentation to Directors & Shareholders the monthly and year-to-date financials with accompanying analysis.
• Oversee & review the production of Income Statement and Balance Sheet with all the relevant detailed reconciliations. Authorisation of all Procurement, PO’s, Sales Orders, payments, BOMs, Capex and inter-company loan accounts.
• Follow up with respective Departments within the firm until satisfied that the information is complete, accurate and analysis provided.
Presentation of monthly flash results
• Oversee & review the production of the flash results into excel model.
• Follow up with respective departments until satisfied that the information is complete and accurate and analysis provided.
Cash & Risk Management
• Manage on-going banking, revenue authority, supplier & customer relationships.
• Design & develop cashflow forecasting for the company and manage long-term cash forecasts.
• Ensure appropriate legal review of all contracts in place throughout the company.
• Manage all current Legal cases
Accounting & Financial controls & Strategy
• Manage financial systems & operational controls, oversee the external audit, review & analyse monthly results, ensure company is compliant with all internal policies, procedures & regulations and ensure filings are completed timeously. Provide detailed Financial & business strategy for the company
• Liaise with group IT dept & Accpac consultants to ensure smooth running of all IT functions.
Management of all Statutory & Stakeholder Requirements
• Oversee company statutory files to ensure they comply with relevant legislation & regulations.
• Keep Board members informed or their responsibilities.
• Ensure decisions of the Board of Directors are implemented & stakeholders informed. Maintain relations with any offshore agents & maintain all company records.

Budgeting & Financial Modelling
• Preparation & management of annual budgets for the company.
• Manage & control departmental expenditure within agreed budgets.
• Provide financial modelling and analysis to all departments.
Operational & Project management.
• Management of all Procurement for the company, any import/export projects, contracts & agreements, new business and legal aspects of the company.
• Continual and frequent communication to relevant stakeholders in order to assist with effective decision-making. Review all ExCo meetings in detail with follow up & escalation where required. Highlight risks to the business where relevant.
Ad Hoc duties to ensure the optimisation of the company
• Collation of information / documentation for due diligence, centralising information, verify accuracy and provide input on any ad hoc request made by management from time to time.
Requirements
• Professional Qualification (Commercial Degree - B.COMM or CA)
• Preferably South African citizen
• Minimum 10 years’ experience in a similar diverse business environment – production environment preferred
• Please note: This is a VERY SENIOR position and candidates NEED to have MINIMUM 10 years of experience
• Extensive & sound accounting / financial management, business & operational knowledge
• Knowledge of Accpac or similar accounting package, E-workflow, and a Business Integration package
• Payroll & HR experience will be an added advantage
• Knowledge of country specific legislation & statutory requirements

Skills and Attributes


• High level of Business Acumen
• Leadership skills
• Proactive Collaboration
• Building Alliances
• Responsibility & Accountability
• Strategic and Logical Thinker
• Judgement and Decision making
• Adaptability/Flexibility
• Diligence & Dedication
• Comfort around higher management
• Organisational Rescilience
• Emotional Wisdom
• Attention to detail - meticulous
• Interaction and Communication Skills
• Presentation Skills
• Report writing Skills
• Analytical Skills
• Research Skills
• Assessment and Interpretation skills – Information Processing skills
• Pro-activeness
• Results driven
• Stress Tolerance
• Cultural Sensitivity/Appreciation
• Computer Literacy (Word, Excel, PowerPoint, Accpac)
• Willing to travel


Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted

Chief Compliance Officer (Basel II understanding, comprehensive risk management) – Johannesburg, South Africa

Chief Compliance Officer (Basel II understanding, comprehensive risk management) – Johannesburg, South Africa

Introduction
Head of Comprehensive Risks Management Department (Chief Compliance Officer) reporting to the General Manager with an emphasis on sound knowledge and experience of the Banks Act (Basel II), AML/CFT regulations, and in the field of Compliance and Risk Management preferably with a legal background, sound understanding of Basel II requirements (Credit Risk, Market Risk and Operational Risk), general understanding of accounting standards would also be an advantage. The successful applicant must be competent in drafting reports and recommendations as well as capable of identifying, assessing, monitoring and controlling risks to safeguard the Bank.
Responsibilities
• Oversees and manage the department of Comprehensive Risks Management which includes compliance, credit risk management, Foreign Exchange risks control functions.
• Implementation of Policies and Guidelines of Head Office and the Branch regulations.
• Compliance with the Rules and Regulations of the local & host Regulatory Authorities.
• Compile Risk Management Plans and implement risk management strategies.
• Oversight of process for evaluating the overall risk profile of the Bank.
• Development of the Bank’s Risk Management Framework and coordination of risk evaluation across the Bank.
• Oversees the process & management of identifying, assessing, mitigating, controlling and reporting on key risk areas.
• Provide guidance with the bank’s Comprehensive Risks Management functions.
• Draft and submission of statutory reports to regulatory authorities and internal reports to Head Office in the field of Legal & Compliance and Risk Management.
• Represent the Bank at regulatory meetings.
• Internal Compliance and Risk Management Committees member duties.
Requirements
• South African citizen
• LLB or Bcom degree preferably with law/banking/risks management/accounting/ subjects.
• Qualified attorneys practiced in Banking or financial institutions are preferred.
• Courses relating to Compliance, Risk Management and Anti Money Laundering.
• Any other banking, legal and compliance related courses preferable
• Accredited or registered with professional legal and compliance bodies are preferred.
• Minimum 7 years’ experience in the field of Legal & Compliance, preferable with a banking background, at a management level within a corporate environment
• Sound knowledge of Basel II requirements
• Experience/understanding of AML/CFT regulatory requirements
• Broad Knowledge of the functioning within the banking industry and its operations
• Strong Legal and Compliance background preferably within commercial and corporate banking
• Ability to communicate and interpret the requirements of the Regulatory Authorities
• Ability to communicate and interpret the policies and procedures of the Head Office
• Ability to communicate and interpret the requirements of Basel II and risk controls
• Understanding of the legal requirements for security documentation
• Ability to communicate effectively with business units

• Ability to assess risk, loss prevention as well as institute remedial action
• Ability to draft comprehensive reports and recommendations
• Ability to formulate solutions to improve risk control efficiencies
• Ability to lead a team on special projects/initiatives
• Sound managerial skills
• Computer literacy (Word, Excel, PowerPoint)
• Professional attitude towards tasks

PLEASE NOTE: If you do NOT have the above qualifications & minimum RELEVANT experience, your application will NOT BE CONSIDERED.


Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted

Head of Legal and Company Secretary (legal, compliance, corporate & banking environment) – Harare, Zimbabwe

Head of Legal and Company Secretary (legal, compliance, corporate & banking environment) – Harare, Zimbabwe
Introduction
My client is a leading international bank, listed on the London, Hong Kong and Mumbai stock exchanges. It has operated for over 150 years in some of the world's most dynamic markets. It’s geographic focus and commitment to developing deep relationships with clients and customers has driven the Bank’s growth in recent years.
• Provide Legal support to the business, senior management and functions and Company Secretarial, Governance and Advisory support to the Board
• To lead in the proactive and strategic identification of legal and governance risks and effectively manage all legal issues in country.
• To drive the business through legal advice and transaction and product support to the relevant businesses.
• To provide up-to-date and relevant guidance on the application and interpretation of laws, regulations and policies applicable to the business and functions.
• To serve as Company Secretary to the Subsidiary Board and Board Committees as appropriate and deliver a high quality, efficient and effective company secretarial service to the Board, its’ Committees, Directors, Shareholders and the business as a whole.
• Acts as a central point of reference for the Group and Regional Heads of Legal, members of the Legal Leadership Team, and the Regional Company Secretary (West).
Responsibilities
• Drive the development and maintenance of good relationships with internal and external business stakeholders at appropriate levels ensuring an open and co-operative environment.
• Provides timely legal and co sec advice, briefings and recommendations on key legal and corporate governance issues to stakeholders, including applicable legislation, banking codes, governance regulations and policies relating to corporate governance.
• Raises awareness of legal and corporate governance risks and issues within the business and to the board through targeted training and knowledge sharing.
• Contributes to the risk governance of both Team Legal and Group Corporate Secretariat (GCS) by being the policy expert in country and by providing a country perspective on Group risk policies and procedures. Ensures there is a consistent approach in the country to legal risk management.
• Ensures that all Group policies are adopted and all relevant business policies are adopted.
• Responsible for rolling out and Legal and GCS risk policies and procedures, ensuring that senior management fully understand the scope and requirements of Legal and GCS related policies and that all necessary dispensations are in place and current.
• Shares best practice throughout the region through the Centres of Excellence (for Co Sec) and Regional Head (Legal)
• Liaise with other functions in the company in a manner which properly recognises the legitimate involvement of Group in the business and affairs of the Company.



Legal
• Manages all legal issues in country and ensures that transactions and cases are executed in a timely and effective manner.
• Supports and facilitates internal product development through the new products approval process.
• Uses technical knowledge of all business products to provide sound, technical product, legal and transactional advice to the business and to anticipate and communicate in a timely fashion the impact of legal developments on the business. Develops appropriate forms of documentation for products and transactions in country.
• Manages the process of engaging external counsel, including effective instructions to external counsel and negotiating appropriate fee structures for the transaction / case in question.
• Leads in the proactive and strategic identification of legal risks at a country level
• Prepares regular and accurate country legal risk reports that provide clear analysis.
• Communicates identified risks to country, business and regional stakeholders and influences stakeholders to improve legal risk controls and governance at a country level.
• Develops and maintains a legal training plan for legal team and stakeholders.
Corporate Secretariat
• Ensures compliance with the Subsidiary Governance Policy and the minimum standards for Company Secretaries set out therein.
• Liaise with GCS to ensure that any decisions in relation to the Company which needs to be brought to the attention of the Bank in accordance with the Group Delegated Authority Manual (GDAM) are escalated in good time and in an appropriate format. Also ensures that there is a delegated authority structure in place aligned to the GDAM and there is clear evidence of the delegation of authorities from the Board.
• Ensures that the Board and any committees operate effectively, within their level of authority and that there is a robust planning process that takes into account the requirements of corporate governance and the business.
• Input to the Annual Report and Accounts and responsible for the organisation and running of the Annual General Meeting and other shareholder meetings as required.
• Ensures that newly appointed directors undertake a suitable induction, delivered to Group Standards, within 3 months of appointment and guides and advises on the on-going development of all directors.
• In accordance with Group guidelines, establish a process for reporting and recording all directors’ conflicts of interest and ensure that all directors are aware of their reporting obligations in this regard.
• Ensures that an effective system of communication between the directors (including Independent Non-Executive Directors where appointed) is established.
• Ensures that all constitutional documents, along with any updates, and regulatory filings are filed with the relevant authorities in a timely manner.
• To ensure that Blueprint OneWorld is maintained and accurate at all times




Requirements
• Qualified Senior Lawyer
• Zimbabwean citizen
• ICSA or equivalent qualified
• Minimum of 5 years’ experience
• High level communication skills
• Strong interpersonal skills
• Excellent written skills
• Ability to work under pressure
• Able to work on own initiative
• Able to operate in a senior environment
• Ethical
• Ability to manage change

Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted

Transaction Banking Sales Manager – Banks and I&I (relationship management, cash management, trade finance, business development) – Johannesburg, Sout

Transaction Banking Sales Manager – Banks and I&I (relationship management, cash management, trade finance, business development) – Johannesburg, South Africa
Introduction
My client is a leading international bank, listed on the London, Hong Kong and Mumbai stock exchanges. It has operated for over 150 years in some of the world's most dynamic markets. It’s geographic focus and commitment to developing deep relationships with clients and customers has driven the Bank’s growth in recent years.
This role will involve working with the Head of Transaction Banking, to develop South Africa’s sales pipelines in line within overall Transaction Banking Operating Plans for South Africa.
To structure and sell products and services to new and existing customers in the Financial Institution’s segment and meet/exceed sales goals and targets in respect of revenues and volumes.
Responsibilities
• To ensure that product revenue and profitability targets are achieved and exceeded.
• To understand customers businesses and to anticipate the requirements through a consultative selling process.
• To match customers’ needs with product capabilities through presentation of tailored demonstrations and proposals.
• To negotiate terms and conditions with customers to maximise revenue and profitability.
• To provide structured solutions to meet the specific cash management and trade finance requirements of our customers and prospects.
• To undertake a disciplined product-oriented sales management process.
• To monitor, track and report on sales activity on a periodic basis and to ensure action is taken to meet sales targets.
• To train other Transaction Banking Sales Managers in product knowledge, provide technical product expertise and conduct joint calls to ensure joint sales goals are met, new revenue opportunities are identified and customer feedback on product and competition is obtained.
• To provide feedback and assistance to all areas of transaction banking; e.g., Product Management, Marketing, etc. to ensure that the voice of the customer and local requirements are incorporated into on-going plans and initiatives. To keep abreast of customers’ needs, trends and product/market intelligence for new product developments/enhancements, strengthening the firm’s competitive position in this field.
• To ensure smooth deal implementation and adherence to high levels of service quality.
• To identify opportunities for cross selling and referrals to other lines within the business through developing a good understanding of client needs.
• Facilitate customer service issues and to ensure a high level of post sales service is made available to the clients at all times. Maintain on going contact with customers to ensure targeted level of utilization.
• To monitor the progress of local implementation team.



Requirements
• Relevant tertiary degree (focusing on finance)
• Knowledge and experience of dealing with corporate clients
• At least 5 years relevant experience in the banking industry (focusing on transaction banking products)
• Business development and relationship management experience
• Product development experience would be an advantage
• Excellent communication skills
• Excellent written skills
• Strong interpersonal skills
• Ability to work under pressure

Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted

Relationship manager (Corporate credit / risk) – Ghana

Relationship manager (Corporate credit / risk) – Ghana
Introduction
My client ranks among the top 20 companies in the FTSE-100 by market capitalisation. The Group has operated for over 150 years in some of the world's most dynamic markets, leading the way in Asia, Africa and the Middle East. Due to expansion they are looking for a Relationship Manager (Corporate credit / risk) to focus on sales target and profit objectives by acquiring, growing and retaining profitable. SME customer relationship in assigned portfolio, through effective consultative selling and creative structuring of financial solutions that meet customer needs.
Responsibilities
• Maintain close relationship with SME customers in designated portfolio in providing solution based initiatives to meet their needs.
• Be responsible for Loan Application write-up for new-to-bank customers and Loan Application write-up for limit increasing for existing customers.
• Build and expand existing customer relationship through in depth analysis of their needs.
• Identify and prioritize activities to maximize revenue contribution from the high potential customers.
• Provide a high level of professionalism in conducting consultations and profiling with customers.
Requirements
• Bachelor or higher in Finance or related discipline
• 3-5 years’ experience in RM Roles
• Corporate banking & credit background
• Strong selling and analytical thinking skills

Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlist candidates will be contacted

Medium Enterprise Business Head (Corporate credit / risk) – Ghana

Medium Enterprise Business Head (Corporate credit / risk) – Ghana

Introduction
My client ranks among the top 20 companies in the FTSE-100 by market capitalisation. The Group has operated for over 150 years in some of the world's most dynamic markets, leading the way in Asia, Africa and the Middle East. Due to expansion they are looking for a Medium Enterprise Head (Corporate credit / risk).
Responsibilities
• Manage a team of around 10 people
• Stay up to date with markets (locally and globally)
• Business development
• Marketing products of bank (mainly FX and lending)
Requirements
• Relevant degree
• Credit certification
• 7-10 years relevant experience (in microfinance / credit / corporate banking)
• Management experience
• Local market knowledge

Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlist candidates will be contacted

SENIOR AUDIT MANAGER - NIGERIA

SENIOR AUDIT MANAGER
Responsibilities/Output:
• Facilitation of risk assessments
• Preparation of risk based strategic and operational audit plans
• Preparation of scoping memorandums based on the operational internal audit plan
• Review of fieldwork
• Controlling assignment budgets
• Prepare/review draft reports Identify weaknesses in procedures, systems and internal controls
• Supervise and coach staff members
• Liaising directly with clients
• Monitoring the utilisation and development of staff
• Ensure compliance to firm's risk management policies
• Deliver value added services to clients
• Build and maintain relationships with clients
• Develop relationships with staff / role-players at key target client accounts

Requirements
• Qualification Level: B Commerce Hns
• Experience Required: 4 - 5 years
• ACCA, ACA, CA, CPA, ICAN (any internationally recognised accounting qualification)
• Supervise and coach staff members
• IRFS experience

Competencies / Skills:
• Ability to professionally engage with clients at all levels
• Energetic
• Key understanding of audit process, business processes and controls
• Knowledge of and extensive experience with appropriate computer software, including Ms Office (Ms Excel, Ms Word, Ms PowerPoint, Ms Visio, Ms Project and Lotus Notes)
• Building and sustaining relationships
• Being passionate about customer service
• Being curious -learning, sharing and innovating
• Leading and contributing to team success
• Communicating with impact and empathy
• Developing self and others through coaching
• Demonstrating courage and integrity
• Acquiring and applying commercial and technical expertise
• Managing projects and economics
• Being open-minded, practical and agile with change
• Key understanding of audit process, business processes and controls
• Able to work independently with minimal supervision.
• Strong interpersonal and client liaison skills
• People management skills
• Analytical mind
• Computer literate
• Career driven with strong focus on personal development
• Team player with leadership qualities
• Good organisational skills
• Problem solving ability
• Ability to prioritise work
• Ability to take responsibility and initiative

Please send your CV to danelle@caglobalint.com / see our website www.banking-recruitment-jobs.com for more information.

Commerce Development Leader: Acceptance and Commerce Development (Increase card usage, Strategies, New Business, Payments Industry) – Nairobi, Kenya

Commerce Development Leader: Acceptance and Commerce Development (Increase card usage, Strategies, New Business, Payments Industry) – Nairobi, Kenya

Introduction

The job holder will carry out the responsibilities detailed below in the assigned location within the Middle East & Africa region:

• Commerce Development (CD) Strategy & Execution
• Acceptance Development
• Regulatory over sight (with relation to interchange)
• Non-traditional business expansion

This individual is the 'Go To' person for Commerce Development across the assigned location within Middle East & Africa region, ensuring alignment between the location’s 'go-to-market' approaches and the overall APMEA Commerce Development strategy, taking into account the region's longer term strategic initiatives.

Overview of the role:

• This person will drive the acceptance strategy (where & how cards can be used) of the company – from conceptualization to deployment.
• Assisting Banks with acquiring products, focusing on POS, Mobile, ATM, E-commerce (mobile will be the next project – thus experience in a mobile environment will be beneficial)
• Managing alliances and relationships with and between merchants and acquirers
• This role is focused on developing ‘touch points’ where cards are used – in order to increase the usage of a card compared to cash
• Looking for someone who can deal with large corporates & at CEO level, strong relationship builder with banking / mobile background

Responsibilities

The job holder will carry out responsibilities detailed below in the assigned location within West Africa markets:

• Analyse business opportunities to increase volume and share. Implement both short and long term strategies and tactics to increase profitability
• Implement Commerce development solutions that improve revenue generation and enhance mutual profitability
• Leverage all of the company’s assets and product management resources to deliver exceptional merchant/acquirer value
• In partnership with regional Commerce development resources, contribute to developing market specific business plans through the provision of appropriate market intelligence and to take responsibility for the implementation of those plans
• Interpret and assess available MIS to identify opportunities for innovation
• Deliver extensive acceptance expertise and knowledge into the market place
• Actively contribute to the individual market commerce development efforts

Major Accountabilities:

• This individual is the 'Go To' person for commerce Development across the assigned location within West Africa ensuring alignment between the location’s 'go-to-market' approaches and the overall APMEA Commerce Development strategy, taking into account the region's longer term strategic initiatives.





• Establish new partner / vendor/ enabler / joint venture integration with capabilities to sustain the firm’s competitive advantage and tracking performance against key objectives. This individual will have responsibility for establishing and maintaining strong business relationships with Issuers, vendors, the banking industry and the regulators across the assigned location.
• Fundamental to accelerating the development of the business in the allocated location, is a backbone of strong issuance strategy in partnership with key banks. The individual will be responsible for developing a dedicated Acquire plan, along the lines of the current ‘issuer’ business development model, however focused exclusively on Acceptance Development across the assigned location.
• In-depth understand of the company’s P&L and how to maximize revenue through an effective acceptance strategy.
• The individual will support in the development of the allocated location’s Interchange strategies, in collaboration with all regional cross functional teams. The successful candidate will be required to support in the assigned location’s Regulatory dialogue and support Country Management, on all matters relating to national and regional interests.
• In addition the Commerce Development lead will be responsible for business expansion and non-traditional business efforts, in establishing a sustainable EM business model for the assigned location, as the firm further commercialises its pervious association business structure.

Requirements

• Bachelor’s degree required, MBA preferred.
• 5+ years’ experience in the financial services and payments business
• Deep business development and marketing experience
• Strong project management, problem solving, analytical and organizational experience
• Experience in merchant acquiring, retailing and / or corporate transactional banking will be advantageous
• Demonstrated experience in managing multiple stakeholders in a multicultural environment across multiple geographic locations
• Excellent writing and presentation skills, extensive experience in communicating in international environment at senior management level
• Strong negotiation and influencing skills
• Organization and time management skills; ability to multi-task
• Exceptional business judgment and strategic planning skills
• Business Case development, including financial analytics
• Budget preparation and management
• Ability to work collaboratively
• Solid solution development skills and effective working both independently and in a team environment
• Strong written and verbal communication skills, including presentation skills
• Strong client management skills
• Strong teamwork skills

Key Competencies sought:

• Business Acumen
• Knowledge leadership
• Finance and planning
• Solution drive
• Results orientation
• Strong Analytical ability

Professional Qualities:

• Leadership
• Influence; assertiveness; initiative
• Autonomy; independence; accountable and responsibly
• Quantitative, qualitative and analytical insight
• Commitment; passion and energy



Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.

Note: Only shortlisted candidates will be contacted

Senior Operations Manager (Microfinance, Operations, Investments) – Johannesburg, South Africa

Senior Operations Manager (Microfinance, Operations, Investments) – Johannesburg, South Africa
Introduction
Overall responsibility for this individual is the management and monitoring of the day-to-day activities and operations of the Group.
The focus will be on strategic, tactical and short-term operational management, which means he/she will be responsible for the design, operation and improvement of the systems that create and deliver the Group’s products & services (personal loans, savings products and insurance policies).
Responsibilities
• Hands on type of person, someone who has at least 5 to 10 years operational experience in a financial services company (i.e. Head of Operations etc.)
• Must have a good understanding of systems and technology, i.e. how to maximise the output with the given system.
• Will need to develop relationships with the Groups IT team, external service providers and outsourced
• Should be able to streamline operations and ensure that they are standardised to assist with new business roll-out (create Standard Operating Procedures).
• Create and implement SOP for collections, operations and product development.
• Team player, must be able to manage and operate within a small team of dedicated professionals.
• Provide “on the job” training to team based primarily in East and Southern Africa
• Assist with the “roll out” of new business in new countries, i.e. premises, people, systems, products etc.
• Work closely with the country CEO’s to provide support for all system related issues, including the day to day transactions, product pricing, collections etc.
• MIS for the Select Group, develop and coordinate relevant reporting for both the country and the Group CEO

Requirements
• Relevant degree
• 5 to 10 years experience in a financial services company (Micro finance would be an advantage)
• Africa experience an advantage
• Hard working with the ability to grow into a COO role
• Must be able to see the bigger picture
• Have the confidence to present his/her ideas to Exco
• Must be in a position to travel into Africa


Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted

Business Development Leader (Sales, Strategies, New Business, Payments Industry) – Lagos, Nigeria

Business Development Leader (Sales, Strategies, New Business, Payments Industry) – Lagos, Nigeria
Introduction
This individual is the 'Go To' person for Business Development across the assigned location within West Africa ensuring alignment between the location’s 'go-to-market' approaches and the overall MEA Business Development strategy, taking into account the region's longer term strategic initiatives.
In addition, the successful candidate must have a sound knowledge of the payments industry P&L and how to maximize revenue through an effective issuance strategy.
Responsibilities
The job holder will carry out responsibilities detailed below in the assigned location within West Africa markets:
• Develop sales pipeline leveraging all available resources in coordination with the product development and account management teams
• Work with Customer Account Managers and Country Managers to identify opportunities to sell new products to existing customers
• Participate in high-level, interactive conversations with key decision makers around new or emerging product opportunities
• Analyse customers’ existing business through profitability modeling, financial forecasting and competitive analysis and recommend opportunities for additional revenue
• Develop long-term growth strategies to optimize mutual profitability across debit and credit business lines
• Work with virtual team of subject matter experts to strategically articulate value propositions to close new business opportunities
• Develop financial modeling and business cases for identified opportunities
• Execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing
• Be the responsible “face of the company” to the prospect/customer through high level interactions with key stakeholders such as senior bank executives, country regulatory contacts, representatives of marketing and card vendors as well as third party processing companies.
Major Accountabilities:
• This individual is the 'Go To' person for Business Development across the assigned location within West Africa ensuring alignment between the location’s 'go-to-market' approaches and the overall MEA Business Development strategy, taking into account the region's longer term strategic initiatives.
• Establish new partner / vendor/ enabler / joint venture integration with capabilities to sustain the firm’s competitive advantage and tracking performance against key objectives. This individual will have responsibility for establishing and maintaining strong business relationships with Issuers, vendors, the banking industry and the regulators across the assigned location.


• Fundamental to accelerating the development of the business in the allocated location, is a backbone of strong issuance strategy in partnership with key banks. The individual will be responsible for developing a dedicated Issuance plan and strategy across the assigned location.
• In addition, the successful candidate must have a sound knowledge of the payments industry P&L and how to maximize revenue through an effective issuance strategy.
• The individual will support in the development of the allocated location’s Interchange strategies, in collaboration with all regional cross functional teams. The successful candidate will be required to support in the assigned location’s Regulatory dialogue and support Country Management, on all matters relating to national and regional interests.
Requirements
• Bachelor’s degree required, MBA preferred.
• 10+ years’ experience in the financial services and payments business
• Deep business development and marketing experience
• Strong project management, problem solving, analytical and organizational experience
• Experience in merchant acquiring, retailing and / or corporate transactional banking will be advantageous
• Demonstrated experience in managing multiple stakeholders in a multicultural environment across multiple geographic locations
• Excellent writing and presentation skills, extensive experience in communicating in international environment at senior management level
• Strong negotiation and influencing skills
• Organization and time management skills; ability to multi-task
• Exceptional business judgment and strategic planning skills
• Business Case development, including financial analytics
• Budget preparation and management
• Ability to work collaboratively
• Solid solution development skills and effective working both independently and in a team environment
• Strong written and verbal communication skills, including presentation skills
• Strong client management skills
• Strong teamwork skills
Key Competencies sought:
• Business Acumen
• Knowledge leadership
• Finance and planning
• Solution drive
• Results orientation
• Strong Analytical ability



Professional Qualities:
• Leadership
• Influence; assertiveness; initiative
• Autonomy; independence; accountable and responsibly
• Quantitative, qualitative and analytical insight
• Commitment; passion and energy

Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted

Business Leader, Acceptance Development (Business Development, Acceptance solutions) – Johannesburg, South Africa

Business Leader, Acceptance Development (Business Development, Acceptance solutions) – Johannesburg, South Africa
Introduction
This individual is the 'Go To' person for acceptance across South Africa, ensuring alignment between individual markets 'go-to-market' approaches and the overall Middle East Africa Division and APMEA Acceptance strategies, taking into account the region's longer term strategic initiatives.
Responsibilities
• Establish new partner / vendor/ enabler / joint venture integration with capabilities to sustain the company’s competitive advantage and tracking performance against key objectives. This individual will have responsibility for establishing and maintaining strong business relationships with both acquirers and merchants across Southern Africa.
• Fundamental to accelerating the development of the South African business, is a backbone of increased acceptance in partnership with key Acquirers and merchants. The individual will be responsible for developing a dedicated Acquirer plan, along the lines of the current “issuer” business development model, however focused exclusively on Acceptance across South Africa
• In addition to this the candidate will develop an executable roadmap on how to approach and develop relationships with key merchants. The plan should be aimed at extracting increased value and offering to enhance the overall relationships with these merchants as well increase our overall revenue generating opportunities with these merchants. The South African retailer base in South Africa is very concentrated powerful and does not see the value of card schemes; they are especially active in the interchange debate and other regulatory issues. The retailers are currently looking into collaborating to build their own payments scheme. As a result the person will need to be highly skilled at managing complex relationships and ideally an Acquiring “heavyweight” in the industry in order to increase the company’s credibility in this space.
• The resource will be required to support initiatives from inception all the way through fruition, effectively and efficiently leveraging cross functional support teams, available budgets, and in need be external vendors
• The successful candidate will be required to have a good understanding of P&L and how to maximize revenue through an effective acceptance strategy.
• The individual has to be able to understand and embrace new forms of acceptance technology, including but not limited to mobile acceptance, and how best to leverage this technology with key acquiring banks, and acquiring partners across South Africa
• The candidate will be required to support in the South African Regulatory dialog and support Country Management, on all matters relating to National and Regional interests as it pertains to interchange and the impact on the merchant.
Key responsibilities
• Market Development Strategy for SA
• Acceptance Development Strategy for SA
• Acquirer business development for SA
• Merchant business development for SA
• Rollout of new Acceptance solutions in SA, including contactless, mobile and eCommerce
Accountabilities:
Look for new acceptance market opportunities within South Africa:
• Analyze business opportunities to increase volume and share. Implement both short and long term strategies and tactics to increase profitability.
• Implement Acceptance solutions that improve revenue generation and enhance mutual profitability
• Leverage all assets and product management resources to deliver exceptional merchant/acquirer value.
• In partnership with regional Market Development resources, contribute to developing market specific business plans through the provision of appropriate market intelligence and to take responsibility for the implementation of those plans.
• Prioritise work streams taking into account financial viability and time to market on projects.
• Project manage initiatives – from concept through to implementation
• Actively contribute to the SA Market Development efforts
Become a “trusted advisor” to SA Acquirers:
• Own all South Africa Acquiring relationships, in support of the Customer Relationship Manager who has overall ownership of an account
• Build senior level relationships at Head of Acquiring level with all major Acquirers and customers; providing detailed insights into their performance and identify key ; improvement levers for their business; and acting as a key influencer in regulatory discussions and industry bodies such as PASA;
• Build a detailed knowledge of all regulatory issues touching on the acquirer space, particularly cash back, acquiring standards/compliance, mobile, contactless and eCommerce
• Analyse business opportunities to increase volume and share. Implement both short and long term strategies and tactics to increase profitability.
• Implement Commerce Development solutions that improve revenue generation and enhance mutual profitability
• Leverage all assets and product management resources to deliver exceptional merchant / acquirer value.
Build SA Merchant relationships:
• Identify key merchant relationships across South Africa territory;
• Build senior level relationships at COO/CEO level with key merchants; acting as a key influencer in regulatory discussions and industry bodies such as SARPIF;
• Build a detailed knowledge of all regulatory issues touching on the retailer space, particularly an “own brand” retailer payment scheme and interchange
• Responsible for business development of all South Africa Merchant relationships
• Analyze business opportunities to increase volume and share. Implement both short and long term strategies and tactics to increase profitability.
• Implement Commerce Development solutions that improve revenue generation and enhance mutual profitability
• Leverage all assets and product management resources to deliver exceptional merchant value.


• Visit key Merchants on a regular basis, expect to spend 50% of time out of office. Note that SA’s largest retailers and retailer bodies are located in Cape Town (a 2 hour flight from Johannesburg)
Act as the company’s representative in regulatory/external forums:
• Represent the company on/to all SA regulatory and industry bodies (e.g. PASA. SARB, SARPIF) in regards to Acceptance concerns and potentially wider issues
• Determine stance on key Acceptance concerns in market, e.g. pure cash back, and work with appropriate teams, regulatory bodies and customers to gain alignment at an industry level
• Take full ownership of any market level and customer level Acceptance issues and manage them to resolution, leveraging resources as appropriate
Continually improve Acceptance value proposition to market:
• Interpret and assess available MIS to identify opportunities for innovation
• Provide extensive acceptance expertise and knowledge into the market place
• Attend key industry bodies and regulatory discussions
• Speak at relevant conferences and industry forums
Requirements
• 10-15 years business experience, with 10+ years experience in the financial services / payments industries, ideally in an senior Acceptance role
• Deep business development and marketing experience
• Strong project management, problem solving, analytical and organizational experience
• Experience in merchant acquiring, retailing and / or corporate transactional banking will be advantageous
• Demonstrated experience in managing multiple stakeholders
• Excellent writing and presentation skills, extensive experience in communicating in international environment at senior management level
• Strong negotiation and influencing skills
• Organization and time management skills; ability to multi-task
• Exceptional business judgment and strategic planning skills
• Business Case development, including financial analytics
• Budget preparation and management
• Ability to work collaboratively
• Solid solution development skills and effective working both independently and in a team environment
• Strong written and verbal communication skills, including presentation skills
• Personal traits: He or she must have the gravitas, good cards payment industry knowledge, possess strong influencing skills and good internal (working with our internal BD professionals) and external stakeholders (banks and retailers) management skill-sets.
Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted

Corporate Finance and Advisory Manager (Deal execution, M&A) – Johannesburg, South Africa

Corporate Finance and Advisory Manager (Deal execution, M&A) – Johannesburg, South Africa
Introduction
To provide experienced deal execution capability to the Johannesburg-based advisory team and to the advisory teams across the company’s African footprint.
Responsibilities
• For this specific role the qualification requirement/s should be a CA (SA) or equivalent / CFA / MBA.
• 3+ years of relevant corporate finance experience within a banking environment. African experience will be a strong preference.
Key describing words for the ideal candidate’s personality:
• Who is presentable and sophisticated with international experience
• Who has drive, assertion and the ability to communicate with others in a logical and persuasive manner.
• The incumbent should be prepared to meet opposition and resistance to ideas, and pressurise others often with different backgrounds, cultures and countries when deadlines have to be met.
• The environment is likely to be one which is full of variety and change, but the person fulfilling the role should be prepared to work within the broad parameters of the organisation.
• A friendly approach and the ability to influence and persuade others are important to the function.
• The person should be a self-starter, competitive, imaginative, enthusiastic, self-confident, inspiring, logical, systematic and precise.
Requirements
• Manage the execution of transactions independently;
• Analyse and execute M & A transactions, capital raisings and other corporate actions originating in the markets;
• Produce transaction documentation;
• Thoroughly researching market conditions and developments, particularly from a regulatory perspective;
• Excellent interpersonal, verbal and written communication skills;
• Good analytical skills, with the ability to access complex situations and use creativity to solve problems;
• Ability to prioritise and handle multiple tasks within strict time frames;
• Customer service orientated;
• Ad-hoc projects as may be required from you by management from time to time.
Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted

Business Development Leader (Sales, Strategies, New Business, Payments Industry) – Lagos, Nigeria

Business Development Leader (Sales, Strategies, New Business, Payments Industry) – Lagos, Nigeria
Introduction
This individual is the 'Go To' person for Business Development across the assigned location within West Africa ensuring alignment between the location’s 'go-to-market' approaches and the overall MEA Business Development strategy, taking into account the region's longer term strategic initiatives.
In addition, the successful candidate must have a sound knowledge of the payments industry P&L and how to maximize revenue through an effective issuance strategy.
Responsibilities
The job holder will carry out responsibilities detailed below in the assigned location within West Africa markets:
Develop sales pipeline leveraging all available resources in coordination with the product development and account management teams
Work with Customer Account Managers and Country Managers to identify opportunities to sell new products to existing customers
Participate in high-level, interactive conversations with key decision makers around new or emerging product opportunities
Analyse customers’ existing business through profitability modeling, financial forecasting and competitive analysis and recommend opportunities for additional revenue
Develop long-term growth strategies to optimize mutual profitability across debit and credit business lines
Work with virtual team of subject matter experts to strategically articulate value propositions to close new business opportunities
Develop financial modeling and business cases for identified opportunities
Execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing
Be the responsible “face of the company” to the prospect/customer through high level interactions with key stakeholders such as senior bank executives, country regulatory contacts, representatives of marketing and card vendors as well as third party processing companies.
Major Accountabilities:
This individual is the 'Go To' person for Business Development across the assigned location within West Africa ensuring alignment between the location’s 'go-to-market' approaches and the overall MEA Business Development strategy, taking into account the region's longer term strategic initiatives.
Establish new partner / vendor/ enabler / joint venture integration with capabilities to sustain the firm’s competitive advantage and tracking performance against key objectives. This individual will have responsibility for establishing and maintaining strong business relationships with Issuers, vendors, the banking industry and the regulators across the assigned location.


Fundamental to accelerating the development of the business in the allocated location, is a backbone of strong issuance strategy in partnership with key banks. The individual will be responsible for developing a dedicated Issuance plan and strategy across the assigned location.
In addition, the successful candidate must have a sound knowledge of the payments industry P&L and how to maximize revenue through an effective issuance strategy.
The individual will support in the development of the allocated location’s Interchange strategies, in collaboration with all regional cross functional teams. The successful candidate will be required to support in the assigned location’s Regulatory dialogue and support Country Management, on all matters relating to national and regional interests.
Requirements
Bachelor’s degree required, MBA preferred.
10+ years’ experience in the financial services and payments business
Deep business development and marketing experience
Strong project management, problem solving, analytical and organizational experience
Experience in merchant acquiring, retailing and / or corporate transactional banking will be advantageous
Demonstrated experience in managing multiple stakeholders in a multicultural environment across multiple geographic locations
Excellent writing and presentation skills, extensive experience in communicating in international environment at senior management level
Strong negotiation and influencing skills
Organization and time management skills; ability to multi-task
Exceptional business judgment and strategic planning skills
Business Case development, including financial analytics
Budget preparation and management
Ability to work collaboratively
Solid solution development skills and effective working both independently and in a team environment
Strong written and verbal communication skills, including presentation skills
Strong client management skills
Strong teamwork skills
Key Competencies sought:
Business Acumen
Knowledge leadership
Finance and planning
Solution drive
Results orientation
Strong Analytical ability



Professional Qualities:
Leadership
Influence; assertiveness; initiative
Autonomy; independence; accountable and responsibly
Quantitative, qualitative and analytical insight
Commitment; passion and energy

Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted

Business Development Leader (Sales, Strategies, New Business, Payments Industry) – Lagos, Nigeria

Business Development Leader (Sales, Strategies, New Business, Payments Industry) – Lagos, Nigeria
Introduction
This individual is the 'Go To' person for Business Development across the assigned location within West Africa ensuring alignment between the location’s 'go-to-market' approaches and the overall MEA Business Development strategy, taking into account the region's longer term strategic initiatives.
In addition, the successful candidate must have a sound knowledge of the payments industry P&L and how to maximize revenue through an effective issuance strategy.
Responsibilities
The job holder will carry out responsibilities detailed below in the assigned location within West Africa markets:
Develop sales pipeline leveraging all available resources in coordination with the product development and account management teams
Work with Customer Account Managers and Country Managers to identify opportunities to sell new products to existing customers
Participate in high-level, interactive conversations with key decision makers around new or emerging product opportunities
Analyse customers’ existing business through profitability modeling, financial forecasting and competitive analysis and recommend opportunities for additional revenue
Develop long-term growth strategies to optimize mutual profitability across debit and credit business lines
Work with virtual team of subject matter experts to strategically articulate value propositions to close new business opportunities
Develop financial modeling and business cases for identified opportunities
Execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing
Be the responsible “face of the company” to the prospect/customer through high level interactions with key stakeholders such as senior bank executives, country regulatory contacts, representatives of marketing and card vendors as well as third party processing companies.
Major Accountabilities:
This individual is the 'Go To' person for Business Development across the assigned location within West Africa ensuring alignment between the location’s 'go-to-market' approaches and the overall MEA Business Development strategy, taking into account the region's longer term strategic initiatives.
Establish new partner / vendor/ enabler / joint venture integration with capabilities to sustain the firm’s competitive advantage and tracking performance against key objectives. This individual will have responsibility for establishing and maintaining strong business relationships with Issuers, vendors, the banking industry and the regulators across the assigned location.


Fundamental to accelerating the development of the business in the allocated location, is a backbone of strong issuance strategy in partnership with key banks. The individual will be responsible for developing a dedicated Issuance plan and strategy across the assigned location.
In addition, the successful candidate must have a sound knowledge of the payments industry P&L and how to maximize revenue through an effective issuance strategy.
The individual will support in the development of the allocated location’s Interchange strategies, in collaboration with all regional cross functional teams. The successful candidate will be required to support in the assigned location’s Regulatory dialogue and support Country Management, on all matters relating to national and regional interests.
Requirements
Bachelor’s degree required, MBA preferred.
10+ years’ experience in the financial services and payments business
Deep business development and marketing experience
Strong project management, problem solving, analytical and organizational experience
Experience in merchant acquiring, retailing and / or corporate transactional banking will be advantageous
Demonstrated experience in managing multiple stakeholders in a multicultural environment across multiple geographic locations
Excellent writing and presentation skills, extensive experience in communicating in international environment at senior management level
Strong negotiation and influencing skills
Organization and time management skills; ability to multi-task
Exceptional business judgment and strategic planning skills
Business Case development, including financial analytics
Budget preparation and management
Ability to work collaboratively
Solid solution development skills and effective working both independently and in a team environment
Strong written and verbal communication skills, including presentation skills
Strong client management skills
Strong teamwork skills
Key Competencies sought:
Business Acumen
Knowledge leadership
Finance and planning
Solution drive
Results orientation
Strong Analytical ability



Professional Qualities:
Leadership
Influence; assertiveness; initiative
Autonomy; independence; accountable and responsibly
Quantitative, qualitative and analytical insight
Commitment; passion and energy

Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted

Account Manager: West Africa (Business Development, Sales, Marketing, Relationship Management) – Lagos, Nigeria

Account Manager: West Africa (Business Development, Sales, Marketing, Relationship Management) – Lagos, Nigeria
Introduction
This individual will take on a key customer relationship management role for their anchor tenant banks. The person will need to be able to balance the need to have strategic conversations with senior clients, guide mid-level executives on portfolio optimization and manage the resolution of a number of business and operational issues.
In addition, the successful candidate may later take on CRM responsibilities for other banks in the West Africa markets.
Responsibilities
The job holder will carry out responsibilities detailed below in the assigned location within West Africa markets:
• Deliver against sales targets for the firm’s products & services and net revenue targets from new and existing business
• Design specific strategies that deliver customized solutions for the business that drive profit, revenue growth and value creation for both the company and the customer
• Collaborate with the account team and customer to establish and execute annual business plans and quarterly review sessions to establish, monitor and report progress against joint objectives that include business development, advertising, marketing and product management activities
• Assist with analysis of the customer’s business through profitability modeling, financial forecasting and competitive analysis
• Obtain or exceed assigned revenue quota
• To ensure delivery of the financial goals as stated in the multiple Business Agreements with these customers
• Deliver the best service to these customers by leveraging local and regional resources to maximise development opportunities and provide excellent customer service
• Be the responsible “face of the company” to the Customer through high level interactions with key stakeholders such as, mid to senior bank executives and representatives of marketing and card vendors as well as third party processing companies.
• Manage the overall company / Customer relationships with financial institutions as stated above (“the Customer”), taking responsibility for
• Understanding the business drivers and payment priorities for the Customer
• Preparing and executing against an Account Plan, that focuses on initiatives that will drive mutual growth for both organisations
• Developing a Contact Management plan, to ensure active & relevant communication with executives from the Customer, as part of the company’s overall Customer Relationship Management strategy
• Identifying and developing new business opportunities, which could include new products and/or new technology
• Chair the very important Customer Joint Executive Steering Committee meeting, held quarterly to review key performance, priorities and projects. Prepare Agenda and co-ordinate all presentations.
• Ensure the relationship with the Customer delivers on the firm’s financial goals
• Develop financial models based on estimated Customer gross dollar volumes to structure new deals and alliance agreements and ensure their approval by company Finance
• Structure deals and alliance agreements with the Customer to support brand positioning and corporate objectives of achieving financial goals, increasing card gross dollar volume and card market share
• Negotiate and agree the terms of these deals and alliance agreements with the Customer, with the support of the Legal team
• Review and track Customer Business Agreement contract commitments, including the timely submission and summation of all rebates & incentive payments. Ensure these payments are communicated fully to senior management, track key card metrics on a monthly and quarterly basis, and benchmark performance to other Customers in East & West Africa. In instances of underperformance create plans to increase performance and / or highlight gaps for executive management attention
• Analyse the ‘Customer Operating Statement’ that records all company revenue and incentives relating to the Customer on a quarterly basis, comparing to plan and updating the forecast as necessary. This responsibility extends to managing the P&L relating to the Customer
• Analyse the Customer’s cards related business performance with respect to card gross dollar volume and card market share vs. Market data
• Deliver the best service to the Customer by leveraging local and regional resources to maximise development opportunities and provide excellent customer service
• Actively engage and coordinate efforts with other Customer-facing resources including Product Sales Specialists, Customer Marketing Specialists, Advisors Account Specialists, Regional Implementation Support, Strategic Operations and processing resources
• Establish market and Customer specific business development/marketing strategies to build the brand via syndicated marketing
• Provide oversight for project plans developed by the company in association with Customers.
• Communicate and consult with the customer regarding product and card industry knowledge.
• Ensure that all corporate policies and procedures are followed.
• Contribute sense of positive enthusiasm to the Customer in all interactions
Requirements
• Bachelor’s degree required, MBA preferred.
• 10 years’ experience in consumer banking and the payments industry
• A good track record of P&L management
• Basic knowledge of payment products and solutions
• Able to integrate knowledge across key disciplines (i.e., marketing, operations, and risk) and must demonstrate effective leadership, negotiation and problem resolution skills.
• Demonstrated maturity and ability to interact and effectively build relationships across all levels of client organization including senior management
• Demonstrated project delivery and project management skills
• Assertive, proactive personality; with strong presence - demonstrated persistence resolving issues and developing opportunities.
• Creative individual, strong team player, decisive and results driven with high energy levels and initiative
• Thorough understanding of Sales Discipline Framework
• Strong commercial, financial acumen and good data analytical skills
• Strong communication and presentation skills
• Solid client relationship management skills
• Very strong demonstrated inter-personal skills
Key Competencies sought:
• Business Acumen
• Knowledge leadership
• Finance and planning
• Solution drive
• Results orientation
• Strong Analytical ability
Professional Qualities:
• Leadership
• Influence; assertiveness; initiative
• Autonomy; independence; accountable and responsibly
• Quantitative, qualitative and analytical insight
• Commitment; passion and energy

Send your CV to Danelle at CA Global (danelle@caglobalint.com), or visit our website (www.banking-recruitment-jobs.com) for further information.
Note: Only shortlisted candidates will be contacted